Privacy Policy

1. Introduction

Welcome to our Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you visit our website and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, billing address, delivery address
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and services

3. How We Use Your Information

We use your personal data for various purposes, including:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues

4. Facebook and Instagram Data

DSRPTV Digital operates a Meta application, DSRPTV Content Manager, used by our staff to manage social media publishing and performance reporting for our clients. When a client authorizes our application, we access and store a limited set of data from their Facebook and Instagram accounts.

What we collect

With the client's explicit authorization through Facebook Login, we collect and store:

• Facebook Page information — the ID, name and category of each Page the client selects, and a Page access token issued by Meta.
• Instagram professional account information — the ID, username and profile picture URL of any Instagram professional account linked to a selected Page.
• Access tokens — issued by Meta, which allow us to publish content and read performance data on the client's behalf. Tokens are encrypted at rest and are never displayed, logged or shared.
• Content performance data — aggregate metrics for Pages and posts we manage, including impressions, reach, engagement counts, video views, and equivalent Instagram account and media metrics.
• Content we publish — the copy, images and scheduling details of posts created in our platform and published to the client's accounts on their behalf.

What we do not collect

We do not collect a client's Facebook or Instagram login credentials. We do not access personal profile data of people who interact with our clients' Pages beyond the aggregate, de-identified engagement counts Meta provides. We do not use Facebook or Instagram data for advertising targeting, and we do not sell, rent or share it with third parties for their own purposes.

Why we collect it

Solely to provide the service the client engaged us for: scheduling and publishing social content to their accounts, and reporting on how that content performed. We do not use this data for any other purpose.

How long we keep it

For as long as the client relationship is active and the authorization remains in place. Cached performance metrics are retained on a rolling basis to support historical reporting. When a client revokes authorization or requests deletion, we remove the stored connection, the access tokens, the Page and Instagram account records, and all cached insight data.

How to request deletion

A client may remove our application at any time from Facebook under Settings & Privacy → Settings → Apps and Websites, which notifies us automatically and triggers deletion. They may also email us directly; we respond within 30 days. Full instructions are at Data Deletion Instructions.

Note that removing our application does not retract content already published to Facebook or Instagram — those posts remain on the platforms and must be deleted there directly.

Contact

info@dsrptv.digital · DSRPTV Digital

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Website Monitoring

This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that https://smartpixl.com is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html

7. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

9. Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our service is used.

10. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@dsrptv.digital